{"id":867,"date":"2020-09-09T07:27:10","date_gmt":"2020-09-09T07:27:10","guid":{"rendered":"https:\/\/dzeeusa.com\/blog\/?p=867"},"modified":"2026-01-02T12:33:52","modified_gmt":"2026-01-02T12:33:52","slug":"hotel-housekeepers-frontline-warriors-against-covid-19","status":"publish","type":"post","link":"https:\/\/dzeeusa.com\/blog\/hotel-housekeepers-frontline-warriors-against-covid-19\/","title":{"rendered":"Hotel Housekeepers\u2014Frontline Warriors Against COVID-19"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">Sometimes it&#8217;s easy to assume that housekeeping only requires someone coming into the room to change the bedding and bring fresh towels.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">People need to understand that the housekeeping department of a hotel plays a crucial role in maintaining the environment sanitized. In short, they are the frontline staff as far as fighting the COVID-19 goes.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\"><a href=\"https:\/\/hospitality.economictimes.indiatimes.com\/\"><strong>ET Hospitality<\/strong><\/a> spoke to several housekeeping heads and industry veterans from various hospitality giants to know how their team is taking care of the current situation.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">According to Ankur Bhatia, Executive Director, Bird Group,\u00a0<\/span><span data-preserver-spaces=\"true\">Roseate<\/span><span data-preserver-spaces=\"true\">\u00a0<\/span><span data-preserver-spaces=\"true\">Hotels<\/span><span data-preserver-spaces=\"true\">, and\u00a0<\/span><span data-preserver-spaces=\"true\">Resorts<\/span><span data-preserver-spaces=\"true\"> have been working on precautionary measures since January as the hotels were expecting Chinese guests during the Auto Expo.<\/span><\/p>\n<blockquote><p><span data-preserver-spaces=\"true\">\u201cVendors are asked to use masks and sanitize hands using sanitizers provided before entering and touching anything.\u00a0<\/span><span data-preserver-spaces=\"true\">Hand sanitizer<\/span><span data-preserver-spaces=\"true\"> is amply available in all the public spaces such as the lobby, ballroom, and restaurants as well as at every employee station and office space,\u201d Bhatia told <strong><a href=\"https:\/\/hospitality.economictimes.indiatimes.com\/\">ET Hospitality.<\/a><\/strong><\/span><\/p><\/blockquote>\n<p><span data-preserver-spaces=\"true\">Thorough cleanliness is a basic expectation of any hotel guest. The current situation has added more responsibility for the housekeeping staff.<\/span><\/p>\n<p><a href=\"https:\/\/dzeeusa.com\/platinum-plus-pillow-standard-20x26.html\"><img decoding=\"async\" class=\"aligncenter wp-image-795 \" src=\"https:\/\/dzeeusa.com\/blog\/wp-content\/uploads\/2020\/09\/Google-ads.jpg\" alt=\"\" width=\"880\" height=\"145\" srcset=\"https:\/\/dzeeusa.com\/blog\/wp-content\/uploads\/2020\/09\/Google-ads.jpg 728w, https:\/\/dzeeusa.com\/blog\/wp-content\/uploads\/2020\/09\/Google-ads-300x49.jpg 300w\" sizes=\"(max-width: 880px) 100vw, 880px\" \/><\/a><\/p>\n<blockquote><p><span data-preserver-spaces=\"true\">\u201cA few of our hotels have been identified by the government as Asymptomatic Quarantine Centers. We have carefully formulated exclusive SOPs to handle such guests as per the WHO Guidelines. These guests although are not Covid-19 positive, however, have been quarantined for 14 days as a precautionary measure since they have the travel history from the countries which are highly affected by this pandemic. Key challenges remain is to sanitize all the guest touch areas periodically to avoid the spread of infection by adhering to all the safety norms,\u201d a very senior housekeeping professional told ET Hospitality anonymously.<\/span><\/p><\/blockquote>\n<p><span data-preserver-spaces=\"true\">According to her, another key challenge is to dispose of the soiled linen and garbage collected from these rooms in a very hygienic way, as this could have the potential to be high-risk.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Training housekeeping staff to use disinfectants safely and correctly is of utmost importance. For many hotels safety of their staff remains the prime concern as they are directly exposed to the guests.<\/span><\/p>\n<blockquote><p><span data-preserver-spaces=\"true\">\u201cFor this, we are well equipped with all the safety aids and PPE (personal protective equipment). All staff handling Covid-19 asymptomatic guests wear the protective bio-suits, which covers and protects their body completely. Also, high-quality masks, gloves, caps, and shoe covers are worn by such staff assigned in these areas,\u201d a senior housekeeping professional told ET Hospitality.<\/span><\/p><\/blockquote>\n<p><span data-preserver-spaces=\"true\">With an unexpected decline in revenues, hotels are proactively going for cost reduction. Housekeeping departments are also currently spending their budget cautiously on all the priority essential services.<\/span><\/p>\n<blockquote><p><span data-preserver-spaces=\"true\">\u201cTo maintain a proper balance in operational costs, we have completely closed down two floors out of the four. To ensure the limited guests are served in the best way, we have also limited our staff on duty. In this crisis, we being responsible\u00a0<\/span><span data-preserver-spaces=\"true\">housekeepers<\/span><span data-preserver-spaces=\"true\"> took the initiative to control the costs on certain expenses. At this juncture we also ensure that no wastage and unnecessary expenditure takes place,\u201d Vinita Choudhary, Director Housekeeping, The Park, said.<\/span><\/p><\/blockquote>\n<p><span data-preserver-spaces=\"true\">The Park Bangalore has installed portable sensor washbasins at all entry points of the hotel. <\/span><\/p>\n<blockquote><p><span data-preserver-spaces=\"true\">\u201cThis helped the guest at the main porch to sanitize and then enter the lobby. For the team members we kept one portable wash basin near the time office to ensure that before they use the biometric they sanitize their hands to avoid the virus to spread,\u201d Choudhary added.<\/span><\/p><\/blockquote>\n<p><span data-preserver-spaces=\"true\">A spokesperson from IHCL informed ET Hospitality that the group has ensured that all the associates, including housekeeping, are trained to follow the standard operating procedures based on the Ministry of Health and Welfare\u2019s guidelines for prevention and transmission of COVID-19.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes it&#8217;s easy to assume that housekeeping only requires someone coming into the room to change the bedding and bring&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-867","post","type-post","status-publish","format-standard","hentry","category-hospitality"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hotel Housekeepers\u2014Frontline Warriors Against COVID-19<\/title>\n<meta name=\"description\" content=\"The housekeeping department plays a crucial role in maintaining the environment sanitized. 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