{"id":930,"date":"2020-09-12T07:10:03","date_gmt":"2020-09-12T07:10:03","guid":{"rendered":"https:\/\/dzeeusa.com\/blog\/?p=930"},"modified":"2026-01-02T12:33:42","modified_gmt":"2026-01-02T12:33:42","slug":"whats-most-important-to-hotel-guests-right-now","status":"publish","type":"post","link":"https:\/\/dzeeusa.com\/blog\/whats-most-important-to-hotel-guests-right-now\/","title":{"rendered":"What\u2019s Most Important to Hotel Guests Right Now"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">To say that COVID-19 has hurt the hotel industry, along with travel as a whole, is something of an understatement.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">According to\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.hotelnewsnow.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span data-preserver-spaces=\"true\">Hotel News Now<\/span><\/strong><\/a><strong><span data-preserver-spaces=\"true\">,<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0the news division of hotel research company\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/str.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span data-preserver-spaces=\"true\">STR<\/span><\/strong><\/a><span data-preserver-spaces=\"true\">, the sector has seen a loss of 5 million jobs since February in the United States alone.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The industry came to an abrupt in March. However, things are now getting back to normal. People have started traveling, therefore, the room rate will not be the primary determinant of a booking\u2014instead, awareness and faith in a hotel\u2019s sanitary procedures will be the crucial deciding factor.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Here are some particular measures that hotel managers can implement to encourage the guests about their property\u2019s hygiene efforts and public health actions.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6abde044a5e6f\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6abde044a5e6f\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dzeeusa.com\/blog\/whats-most-important-to-hotel-guests-right-now\/#Outdoor\" >Outdoor<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dzeeusa.com\/blog\/whats-most-important-to-hotel-guests-right-now\/#Reassure_at_Check-in\" >Reassure at Check-in<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dzeeusa.com\/blog\/whats-most-important-to-hotel-guests-right-now\/#Place_Reminders_in_the_Guestroom\" >Place Reminders in the Guestroom\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dzeeusa.com\/blog\/whats-most-important-to-hotel-guests-right-now\/#In_the_Halls\" >In the Halls<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Outdoor\"><\/span><strong>Outdoor<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Post notices on the hotel\u2019s marquee display or front entrance that the property has implemented a comprehensive sanitation protocol to protect all guests. Ensure that the parking lot, driveway, and front entrance are well maintained and free from all litter, cigarette butts, and weeds.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Reassure_at_Check-in\"><\/span>Reassure at Check-in<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Signage at the front desk and throughout the lobby regarding social distancing practices and masking mandates serves as a visual reminder for guests that the hotel is committed to its new processes. Have dedicated housekeeping personnel wearing PPE transitioning through all public areas to sanitize surfaces on an hourly basis.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Provide each arriving guest with a printed list of proactive sanitation and distancing steps that the hotel is currently implementing for its protection. Reinforce that the hotel is committed to social distancing and will not be placing guests in adjacent rooms.<\/span><\/p>\n<p><a href=\"https:\/\/dzeeusa.com\/platinum-plus-pillow-standard-20x26.html\"><img decoding=\"async\" class=\"aligncenter wp-image-795 \" src=\"https:\/\/dzeeusa.com\/blog\/wp-content\/uploads\/2020\/09\/Google-ads.jpg\" alt=\"\" width=\"837\" height=\"138\" srcset=\"https:\/\/dzeeusa.com\/blog\/wp-content\/uploads\/2020\/09\/Google-ads.jpg 728w, https:\/\/dzeeusa.com\/blog\/wp-content\/uploads\/2020\/09\/Google-ads-300x49.jpg 300w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/><\/a><\/p>\n<p><span data-preserver-spaces=\"true\">Further, all employees should wear face masks, but especially when interacting with guests, while in public areas, when servicing guestrooms, or when handling laundry.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Finally, consider keeping your hotel\u2019s gym and pool shuttered as a precautionary measure, make sure to post notice of such.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Place_Reminders_in_the_Guestroom\"><\/span><strong><span data-preserver-spaces=\"true\">Place Reminders in the Guestroom\u00a0<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Put tent card reminders on the nightstands (near the phone or remote control) and on the bathroom counter (near the amenity setup) that explain how these respective rooms were disinfected. Consider temporarily reverting to the old-fashioned \u201cSanitized for Your Protection\u201d strips across the toilet seat and bathroom sink as an added measure of reassurance.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"In_the_Halls\"><\/span>In the Halls<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Develop a program where room attendant carts remain encased in a plastic covering to protect the amenities and linens. Do not allow guestroom trash or soiled linens to accumulate in the halls or on the cart; these must be removed to the empty housekeeper\u2019s closet or transported to the dumpster and laundry immediately.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To say that COVID-19 has hurt the hotel industry, along with travel as a whole, is something of an understatement.\u00a0&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-930","post","type-post","status-publish","format-standard","hentry","category-opinion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What\u2019s Most Important to Hotel Guests Right Now<\/title>\n<meta name=\"description\" content=\"Here are some 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